Terms of use
These are the rules for using SCIMS. They are written to be read. If anything is unclear, write to us before you sign up.
1. What SCIMS is
SCIMS is software for dealers who buy and sell phones, laptops and other electronic gadgets. It keeps your stock, purchases, sales, credit, returns and receipts, and the records that show where each device came from. Pacifylabs provides it.
2. Your account
- You must be at least 18 and able to enter a contract for your business.
- The person who creates the account is its owner. The owner decides who else gets in and what each person can do.
- Keep your password private. You are responsible for what is done with your account. Tell us at once if you think someone else has got in.
- Give us true details, including an email address you can read.
3. Plans and the free trial
A new account starts on a 14-day free trial with the limits of the Growth plan. When the trial ends the account moves to the Starter plan unless we agree another plan with you. Nothing is deleted when a limit is reached. You keep everything you have and can view and export it, but you cannot add more until you are within the limit or change plan. Plan limits and prices are shown in the app and may change with notice.
4. What you must not do
- Use SCIMS to hide, launder or sell stolen goods, or to help anyone else do so.
- Enter records you know to be false, or someone else's personal details without a good reason.
- Try to get into another business's records, to overload the service, or to copy or resell it.
- Upload files that are not lawful or that contain malicious code.
5. Records and what they mean
SCIMS records what you tell it. A receipt, a seller's declaration, a proof-of-ownership entry or an evidence pack shows what was recorded, by whom and when. It is not a certificate that a device is genuine or that it is not stolen. You remain responsible for checking a device and its seller before you buy it. Records that act as evidence cannot be edited or deleted by anyone in your business. They are kept as the law and your own safety require.
6. Your data
Your business records belong to you. We use them only to run the service for you, as set out in the privacy notice. You are responsible for having the right to enter the personal details of your sellers and customers and for telling them how you use them.
7. Online store and notifications
If you switch on your online store, the devices you choose to list, their prices and your WhatsApp number are public. Orders placed there are requests to you, not sales. SCIMS does not take payment. Notifications and messages are sent only where you have turned them on.
8. Availability
We work to keep SCIMS available and to protect your data, and we back it up. We cannot promise it will never be interrupted. We will tell you in advance of planned work where we can.
9. Our responsibility
We are responsible for the service as described here. We are not responsible for losses that come from a device being stolen, fake or misdescribed, from a decision you make using the records, or from interruptions we could not reasonably prevent. Nothing in these terms limits a responsibility the law does not allow us to limit.
10. Ending your account
You can stop using SCIMS at any time and ask us to close your account. We can suspend or close an account that breaks these terms, after warning you where that is safe to do. On suspension the account becomes read-only for a grace period so you can take your records. Some records are kept after closure for the period described in the privacy notice.
11. Changes
If we change these terms in a way that matters, we will tell you in the app and ask you to accept the new version. The version number at the top changes when they do.
12. Law and disputes
These terms are governed by the laws of the Federal Republic of Nigeria. We would like to settle any problem by talking first. Write to [email protected].